Cookies Policy
Cookies are used to improve your browsing experience and could contain personal information. You, as a visitor on our websites, or as a user of our products and services (collectively, the "Services"), have the possibility to decide how your activity is tracked and monitored. Our Cookies Policy explains how we use cookies and similar technologies to recognize you when you use our Services. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
Effective Date: March 18th, 2019
What is a cookie
A cookie is a harmless text file containing a string of characters that is stored in your browser when you visit almost any web page. The usefulness of the cookie is that the website is able to remember your visit when you return to browse that page. Cookies may store user preferences and other information.
Cookies provide a convenience feature to save you time, or tell the web server that you have returned to a specific page. For example, if you personalize pages on our websites or register for our Services, a cookie helps us to recall your specific information on subsequent visits. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the customized features.
Although many people do not know, cookies have been in use for many years, since the first browsers for the internet appeared.
Where we use cookies
We use cookies on our websites and Services.
Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using one of our Services, with the drawback that certain features may not function properly without the aid of cookies.
Why do we use cookies
We use cookies for lots of essential things on our Services, but we do not store any sensitive information about you. Some cookies are required for technical reasons in order for our Services to operate (like helping you sign in), and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Services. For example, we keep track of the websites and pages you visit, in order to determine what portions of the Services are the most popular or most used. This data is used to deliver customized content and subscription services. Third-parties may serve cookies through our Services for support, analytics and other purposes.
What we use cookies for
Cookies set by us are called "first-party cookies". Cookies set by parties other than us are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through our Services (e.g. like support, chat, video, interactive content and analytics). The parties that set these third-party cookies can recognize your computer both when you visit our Services in question and also when you visit certain other websites.
When we use cookies or other similar technologies, we use "session cookies" (that last until you close your browser) or "persistent cookies" (that last until you or your browser delete them).
The data collected by this first-party cookies contain no personal information and cannot be used to identify a particular visitor. They will not be shared with any other organisations for marketing, market research or commercial purposes.
Personalization
Cookies help us, among other things, to know when a human or an automated application is browsing, when an anonymous and registered user navigates, which modules, features, websites you’ve interacted with, so we can optimize and personalize your browsing experience based on your subscription plan and user role.
Preferences
We use cookies to remember your settings and preferences, like the language you prefer and your privacy settings, so that you don’t have to set them up every time you visit one of our Services. Some of the cookies we use are associated with your Mobile App account and other cookies are not.
Sign in
Cookies let you sign in and out of our Services.
Security
Cookies are just one way we protect you from security risks. For example, we use them for the auto-logout after a certain time of inactivity and to detect when someone might be trying to hack your account.
Analytics
On our Services we use the self-hosted open-source tool Matomo Analytics to analyze and improve our Services. For example, these cookies help us understand how many people use a certain feature and how popular it is, or whether people open an email we send.
The anonymized data collected with Matomo will not be used to personally identify the visitor, nor will it be combined with personal data about the bearer of the pseudonym, without the specific consent of the person concerned.
We track the following information about our visitors:
- IP address (anonymised)
- Location: country, region, city, approximate latitude and longitude (Geolocation)
- Date and time of the request (visit to the Service)
- Title of the page being viewed (Page Title)
- URL of the page being viewed (Page URL)
- URL of the page that was viewed prior to the current page (Referrer URL)
- Screen resolution of user’s device
- Time in local visitor’s time-zone
- Files that were clicked and downloaded (Download)
- Links to an outside domain that were clicked (Outlink)
- Pages generation time (the time it takes for webpages to be generated by the server and then downloaded by the visitor (Page speed)
- Main language of the browser being used (Accept-Language Header)
- Browser version, browser plugins (PDF, Flash, Java, …), operating system version, device identifier (User-Agent Header)
- Language of the visited page
- Site search
- Events
You can opt out of Matomo Analytics at anytime at the end of this policy.
Social networking
Only on our public websites we may use cookies that are used to enable you to share pages and content that you find interesting through third party social networking and other websites.
Here you can see the social networks we use and their cookies:
Service providers
We use third-party service providers to help us support our users. Just like we do, these providers may use cookies. For more information please visit our list of Sub-processors.
How can I control cookies?
You can at anytime exercise your right to deactivate or eliminate cookies from our Services.
If you choose to reject cookies, you may still use our Services though your access to some functionality and areas of our Services may be restricted.
To remove cookies from a website you must go to the configuration of your browser. These actions are performed differently depending on the browser you are using.
Here is a quick guide for the most popular browsers:
aboutcookies.org
""Do not track" preference
We respect visitors’ preference and will not track visitors which have enabled the “I do not want to be tracked” option in their web browsers, because we think it’s really important that you have a simple way to control how your info gets used.
"Do Not Track" is a technology that enables visitors to opt out from being tracked by websites for whatever purpose including the use of analytics services, advertising networks, and social platforms.
Those options vary from browser to browser, so check your browser settings for more information.
For all the details, including how to enable the "Do not track me" option in your browser, visit donottrack.us
Other tracking technologies we use
Cookies are not the only way to recognise or track visitors to a website.
Web Beacons
Cookies are not the only way to recognize or track visitors to a website. We employ a software technology called Web Beacons, that help us better manage the Services by informing us what content is effective. Web Beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, Web Beacons are embedded invisibly on web pages or in emails.
We use Web Beacons in our HTML-based emails to let us know which emails have been opened and which links are clicked by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
Log data
When you use our Services, our servers automatically record for bug tracking and security reasons certain log file information, such as unique identifiers to check user identity, including your web request, Internet Protocol ("IP") address, the date and time, device data, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Services, pages viewed, and other such information like errors.
Additional notes
We are not responsible for the content or the veracity of the privacy policies that may be held by the third parties mentioned in this Cookies Policy.
Web browsers are the tools in charge of storing cookies and from this place you must exercise your right to eliminate or deactivate them. We can not ensure the correct or incorrect manipulation of cookies by the aforementioned browsers.
In some cases it is necessary to install cookies so that the browser does not forget your decision of not accepting them!
It is also important that you read our privacy policy, to know how we collect data and how they are treated, as well as your rights.
Opt Out
Changes to this Policy
We may change this Cookies Policy from time to time, for example to respond to changing technical and security landscape, to respond to new laws and regulations or as circumstances may otherwise warrant. We will post such changes along with their effective date on our website and/or inform you by email. Please therefore re-visit this Cookies Policy regularly to stay informed about our use of cookies and related technologies.
Your use of the Service following any such change constitutes your agreement to the terms of the revised Policy. The date at the top of this Cookies Policy indicates when it was last updated.
Where can I get further information?
We welcomes your feedback regarding this Cookies Policy. If you have questions, comments or concerns about this Cookies Policy, please contact us by email or postal mail at:
digitalMedLab Ltd.
Data Privacy Officer
Konradstrasse 17, 8005 Zürich, Switzerland
legal@digitalmedlab.com
